Conveniently located near JR Chitose Station. Free airport shuttle service is a huge plus. The staff is friendly and helpful. The room was clean and had all the essentials. I enjoyed the complimentary coffee on the ground floor. ☕

would stay here again

The room was cozy with a comfy bed, free toiletries, and a kettle for hot drinks. It had decent amenities like a fridge and TV. The free airport shuttle was super handy. Plus, the onsen access was a highlight, offering full body massages and a relaxing environment. Great spot for a quick overnight stay!

The double room offered ample space and basic amenities that made the stay enjoyable. Clear views of the runway provided a unique backdrop, making it feel like I was sleeping among the stars.

The shuttle bus situation left something to be desired. the driver didn’t assist with luggage at all, making it awkward for those with larger bags. Coin laundry machines lacked detergent, which can be a hassle if you’re unprepared. The bathroom felt a bit smaller than average, though it wasn't a deal-breaker. Additionally, noise from adjacent rooms can become disruptive during the night.

The free airport shuttle was super convenient, and I loved the complimentary access to the onsen. I had an amazing sleep with the comfy beds and pillows!

the location is fantastic, just a 4-minute walk from eateries and shopping. the staff were super courteous and quick to share the shuttle service info at check-in. the café near the counter had nice coffee, which was a great thing to have before heading out.

would recommend

I truly appreciated the hotel's convenience and the welcoming atmosphere. The areas were impeccably clean, and the accessible layout made it easy for me to navigate around, which is especially ideal for senior guests like myself.

Silent lounging areas would enhance comfort for seniors.

Conveniently situated, just a short walk from shopping and dining options. The room was clean and the complimentary coffee was a nice touch before heading out. However, check-in delays could be improved as you can only check in after 2 PM, and the Wi-Fi was notably slow. Also, a silent area for relaxation would enhance the experience for guests seeking tranquility.

All fine, but laundry issues

The location is fantastic, just a 4-minute walk from eateries and shopping. Staff were super courteous and quick to share the shuttle service info at check-in. The café near the counter had nice coffee, which was great before heading out. The room was clean, but it felt a bit cramped. I appreciated the clean facilities, but the laundry situation was inconvenient since detergent isn't included. I had to buy a sachet at the front office. The shuttle bus driver didn’t help with luggage. It made a challenging start for me since I had a large bag to manage. Despite those issues, the convenience of the free airport shuttle and friendly atmosphere made my stay enjoyable.

This place suits me perfectly, with free Wi-Fi, a friendly staff, and convenient luggage storage. I remember when the staff helped me find my lost car keys. I recommend trying the onsen nearby. I'm coming back for a business trip.

I really enjoyed my stay, especially using the free coffee on the ground floor and the cheap coin laundry machine, which made life easier. The massage options were a nice touch too, providing a great way to unwind after a long day. It did get a bit warm in my room unless I turned the heating off, but overall, everything was good! 😊